Common queries answered
Frequently asked Questions
How long does it take for me to receive my order?
If you order before 2 PM, we will dispatch your order the same day. All deliveries take 3 working days.
All sales are final. If something is wrong with your order, please send us a message within 15 days of purchase and we will be happy to take care of it!
How do I change my shipping address?
Drop us an email at shifagah@gmail.com with your order number. We will update your shipping address
How do I receive customer support?
You can contact us via our WhatsApp number or through contact us form on this page.
What do I do if I entered an incorrect shipping address?
Drop us an email or WhatsApp us your correct address along with your order number. We will correct your details.
Will my items come in one package?
It depends on your order. If you order more than 1 product, you may get them in different boxes. However, you will not be charged extra for shipping.
Still need help?
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